Company Emails

You can set up to 3 company emails in the Investment Dominator system under the ‘Customize> Company Information‘ screen.

Company Email

The ‘Company Email‘ field is the default email address that a user can set for the company. The system sends notifications to this email address when someone fills out the forms on the ‘Sell Your Land‘, ‘Sell Your House‘ or ‘Contact Us‘ pages of your ‘Buying Site‘.

This email address is also used as the ‘From/ Reply’email address in the notification email that is sent out to the owners when they submit the ‘Sell Your Land’ or ‘Sell Your House‘ forms IF they include their email address (optional) in the form submission.

Offer Email (Optional)

The ‘Offer Email‘ address is printed by default on the P.S. line of your Offer Cover Letters.

NOTE: If you do not configure a unique ‘Offer Email‘ address then the system will just use your ‘Company Email‘ address instead.

Selling Site Email (Optional)

When someone fills out the Property Interest Form on a Property Listing posted on your Selling Site the ‘Selling Site Email‘ address is sent a notification about the inquiry.

NOTE: If you do not configure a unique ‘Selling Site Email” address then the system will just use your ‘Company Email‘ address instead.

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Phone System And Call Center

In order to build your land business in a scalable manner, we recommend that you set up your phone system with a company called Ring Central.

Ring Central will provide you with options such as custom extensions, directories, automated menus and more. They provide you also with both a local phone number, eFax number, and company toll-free number and sms/texting capabilities for your business.

Click here for more details. Or visit www.LPGphone.com

With Ring Central, you can easily set up a phone system that separates callers from your buying side and your selling side of the business. You can also set up additional extensions for marketing, pre-recorded messages, and even offer processing so that callers get routed to the right person or agent depending on their need.

Call Center

Even with your phone system may be setup through Ring Central you’ll want to consider outsourcing the actual call taking/ call processing to a Call Center and for that, we recommend Pat Live. Pat Live not only specializes in processing real estate calls for investors, but they also have experience taking land calls. Sign up through www.LandCalls.com to add a call center to your land business.

Additional Reference:
https://user-guide.investmentdominator.com/using-a-call-center-to-take-your-calls/

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Add Records

For the most part, you’ll want to create records in the Investment Dominator by importing data from into either the ‘Land Deals’, ‘House Deals‘, or ‘Buyers List‘ tabs. However, from time-to-time you may need to create just a single record manually. For that please follow the process below…

Create A Land Deal Record

  • Click the ‘Land Deals‘ tab.
  • Click the ‘Add Record‘ option at the top right side of the screen.
  • Fill out the fields under both the ‘Caller’ as well as the ‘Owner of Record’ sections (which includes the owner’s Name and Address) as well as at minimum the ‘Property State’, ‘Property County’, and ‘Property APN’ fields.

Create A House Deal Record

  • Click the ‘House Deals‘ tab.
  • Click the ‘Add Record‘ option at the top right side of the screen.
  • Fill out the fields under both the ‘Caller’ as well as the ‘Owner of Record’ sections (which includes the owner’s Name and Address) as well as at minimum the ‘Property State’, ‘Property County’, and ‘Property Address’ fields.

Create A Buyer’s List Record

  • Click the ‘Buyers List‘ tab.
  • Click the ‘Add Contact‘ option at the top right side of the screen.
  • Fill out at a minimum the ‘Name’ and either a ‘Phone’, ‘Email’, or ‘Address’ for the Contact.
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Can The My Buying Phone Number Be Different Than My Selling Phone Number?

Yes, the phone number that is displayed on your Buying Site as well as printed on your neutral letters is configured under ‘Customize> Company Information> Company Phone‘ and your Selling Site number is configured under ‘Customize> Website Settings – Selling> Selling Site Phone‘.

NOTE: You can also configure a different phone number for your offer package mailer under ‘Customize> Company Information> Offer Phone

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House Record Options

Record Options are tools that you can use to perform functions on a particular record. For example, the Investment Dominator has built-in calculators, generators, maps and more and these are called ‘Record Options‘ in the system.

Record Options are indicated with a menu icon that looks like this: and if you hover over that icon you can access the ‘Options’ or tools available to you for that specific records.

Options include:

  • Generate Documents
  • New Offer Request
  • Set Property Location
  • Market Research
    • Realtor.com
    • Trulia.com
    • Zillow.com
    • Redfin.com
  • View On Map
  • Generate Listing
  • Generate Ad
  • Payment Calculator

Options Are Attached To Record Statuses

Record Options are attached to record Statuses. This means that as a property record moves from Status to Status the Record Options for that record change based on that update.

Default Setup For House Records

The built-in House Statuses are configured with the following Record Options:

  • Prospect
    • Generate Documents
  • Mailed Letter 1
    • Generate Documents
    • New Offer Request
  • Mailed Letter 1 – Neutral
    • Generate Documents
    • New Offer Request
  • Mailed Postcard
    • Generate Documents
    • New Offer Request
  • Mailed Letter 2
    • Generate Documents
    • New Offer Request
  • Pending Preliminary Research
    • Set Property Location
    • View On Map
    • Market Research
      • Realtor.com
      • Trulia.com
      • Zillow.com
      • Redfin.com
    • Calculate Offer/ Option Amount
    • Generate Documents
  • Generate Offer/ Meet With Seller
    • Set Property Location (Coming soon)
    • View On Map
    • Market Research
      • Realtor.com
      • Trulia.com
      • Zillow.com
      • Redfin.com
    • Calculate Offer/ Option Amount
    • Generate Documents
  • Open Escrow
    • Market Research
      • Realtor.com
      • Trulia.com
      • Zillow.com
      • Redfin.com
    • View On Map
    • Generate Listing
    • Generate Ad
  • Found Buyer – Update Escrow
    • Market Research
      • Realtor.com
      • Trulia.com
      • Zillow.com
      • Redfin.com
    • View On Map
    • Generate Listing
    • Generate Ad
  • TRANSACTION COMPLETE
    • Generate Documents
  • SOLD
    • Generate Documents
  • PURCHASED
    • Generate Documents
    • Market Research
      • Realtor.com
      • Trulia.com
      • Zillow.com
      • Redfin.com
    • View On Map
    • Generate Listing
    • Generate Ad
  • OFFER REJECTED – Follow Up
    • Generate Documents
  • SKIP TRACE
    • Generate Documents

Attach Record Options To Custom Statuses

You can attach any Record Option to a Custom Status that you create in the system.

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How To Undo Actions

Most single actions that you or other users in your system do (for example, changing a value of a field, deleting a record, merging a record, creating a record… etc) are logged and indexed under ‘My Team> Activity Log’.  Also under this section, you can ‘Undo’ past actions.  So for example, if you accidentally deleted some information from a record you can look up the action record of when you deleted the information and undo that action, which will restore the previous data back into that field.

Continue reading “How To Undo Actions”

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How To Add Image Captions To Your Property Listing Photos

Image captions display below the public pictures you’ve uploaded to a property listing. They should describe the image so that viewers know what the picture is about as well as search engines scanning your listings.  Continue reading “How To Add Image Captions To Your Property Listing Photos”

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How to Change The Default Offer/ Option Acceptance and Expiration Dates

By default, the system generates both your Offer and Option agreements with an acceptance date of 10 days from the date you generate the documents on. Also by default, the system generates your Offer with a 90-day expiration or close of escrow date and a 180-day expiration date for your Option Agreement. Continue reading “How to Change The Default Offer/ Option Acceptance and Expiration Dates”

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How Tags and Tagging Records Work In The Investment Dominator CRM

Tags can be used to index Land, House and Contact records in the system without affecting their stage/status. You can use tags to keep track of mailing campaigns, interests, and grouped characteristics.

For example, say you wanted to test the results of two separate direct mail pieces; what you could do is tag one group of people with a “Letter A” tag and another group of people with a “Letter B” tag. After you send out your mail you could export your records to see how many people responded (moved to the next status) that had the “Letter A” tag vs the “Letter B” tag and this would tell you which letter was more effective.

Continue reading “How Tags and Tagging Records Work In The Investment Dominator CRM”

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Stages vs. Statuses

A Stage in the Investment Dominator is an organizational group that contains records indexed with a predefined set of statuses.

The default Stages/Statuses of  Land Deals…

  • All In-Process
    • All statuses (including custom statuses), except for ‘FILE CLOSED’ and ‘ON HOLD’
  • Prospects
    • Prospect
    • Mailed Letter 1
  • Skip Trace
    • SKIP TRACE
  • Offer Requests
    • Pending Preliminary Research
  • Offers Made
    • Offer/ Option Sent
  • Buying
    • Open Escrow – Detailed Research
  • Selling
    • Complete – Ready To Sell
  • Sold
    • SOLD
  • On-Hold
    • ON HOLD
  • All Closed
    • FILE CLOSED

The default Stages/Statuses of House Deals…

  • All In-Process
    • All statuses (including custom statuses), except for ‘FILE CLOSED’ and ‘ON HOLD’
  • Prospects
    • Prospect
    • Mailed Letter 1
    • Mailed Letter 1 – Neutral
    • Mailed Postcard
    • Mailed Letter 2
  • Offer Requests
    • Pending Preliminary Research
  • Skip Trace
    • SKIP TRACE
  • Offers
    • Generate Offer/ Meet With Seller
  • In Escrow
    • Open Escrow
    • Found Buyer – Update Escrow
  • Escrow Complete
    • TRANSACTION COMPLETE
    • SOLD
    • PURCHASED
  • Follow Up
    • OFFER REJECTED – Follow Up
  • On Hold
    • ON HOLD
  • All Closed
    • FILE CLOSED

Custom Statuses…

Currently, any custom statuses that you create in the system will also be treated in the system as a Stage as well.

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