How to Remail To The Same County

There could be a lot of reasons why you would like to remail to a county again that was already processed in mailed letter one status, but what about if we wanted to issue another mailing with an updated list of records.

Lets first identify what we are trying to accomplish

  1. Update records
  2. Create a new status
  3. Create a custom document
  4. Import updated records
  5. Send out mailed letter 2

From these steps we will begin to create an idea of everything we need and this tutorial will take everything step by step to ensure you can follow along easily.

Please note if at any time at all within the Investment Dominator you have made a mistake you can undo most actions made within the application, review our article here about this: https://user-guide.investmentdominator.com/how-to-undo-actions/

Step 1: Update records

We want to ensure that we do not mail to a person we already have mailed to in our mailed letter 1, people we made an offer to or purchased property. In order to do that you can scrub through your list which was previously uploaded and delete the contacts with which you do not want to work with.

A helpful tip with organization as well when updating the records you want to work with is adding a new tag to associate all the records with your mailed letter 2. For this demonstration I have chosen ML2 you can do whichever works for you and if you need more information on tagging review this article here: https://user-guide.investmentdominator.com/how-to-tag-records-and-execute-advanced-searches/

Then once you are done with filtering through your list just keep in mind the APN make sure this matches with the previous information before this is essential to ensure everything imports properly if you notice discrepancies please review this article here: https://user-guide.investmentdominator.com/how-to-properly-format-apns-and-zip-code-values-in-excel/

Step 2: Create A New Status

We have an article chain which goes over everything in more detail located here: https://user-guide.investmentdominator.com/how-to-manage-offer-campaign-part-2/ . This will explain how to create a new status but in this article I will highlight the key information.

Go to the Customize section of the Investment Dominator then click on ‘Custom stages and Statuses’

Then click on Add Status

From there click the appropriate settings like shown above Then once done click Add.

Then sort your status like so the most important part of this is to ensure prospect is at the top and your new mailed letter 2 comes after mailed letter 1. Then hit Save.

Step 3: Create A New Custom Document

Just like the example before we have an article that goes over this in detail which can be found here: https://user-guide.investmentdominator.com/how-to-manage-offer-campaign-part-3/

Proceed to the customize section of the Investment Dominator then go to ‘Custom Documents’ then click ‘Add Document’.

For more detail on the creation of the document you can review the article listed, but follow what’s on the picture above and make sure to turn on allow ‘Bulk Update’ this will prompt the Move To section from that select ‘Mailed letter 2‘.

Step 4: Import Updated records

So going back to what we did on step 1 the next step after creating this document is to take our CSV and upload it into the Investment Dominator, but there are some things we want to change from our normal process.

Go to the import section of your Investment dominator and this time take your updated list and click on ‘Update Existing Records’. this short prompt in yellow will also highlight some key items that need to match in order for this to work. Go ahead and upload your list then you should be good to go to our last step.

Step 5: Send Out Mailed Letter 2

So now that you have completed the following the last thing to do to complete your second mailing is to send them out and the key for this step is to not generate a campaign. Since you are using custom documents you are going to need to use the generate documents button within the land tab.

The reason for this is so we can use our custom documents the way we intended to have them work so we can send them straight to mailed letter 2.

It will ask you to choose the records which you want to work with so if you did our tagging earlier you should search for tag then click all records within it.

Then because of the step we did earlier for our custom documents then the bulk update happens after sending out mailing they should be pushed to Mailed Letter 2 instead of 1.

How to Manage Offer Campaigns – Part 3

So now that had the chance to understand the default deal process and then create our own custom statuses now the last part of this walkthrough is about custom documents. Log into your Investment Dominator and click on the customize like so:

From this point find the section called ‘Custom Documents‘ and click ‘Add Document’ then we can begin the steps in order to create our first custom Document

You will be prompted with this menu and first, we are going to focus on the fields highlighted in the red box. Following the previous articles for the ‘To’ field stick with the ‘Owner – Land Only’ option, the next ‘Document File Type‘ should be PDF for the most accessible option. ‘Document Title’ should be called Custom Letter 2 and ‘Status‘ should be ‘Mailed Letter 1’. The last section will be ‘Document Type’ will be portrait since this is a letter. Do not worry about the insert merge field tab just yet.

So now we can focus on the actual document which in the picture above I have provided an example message of what you could send to your prospects after ‘Mailed Letter 1’. You may notice some words are in brackets like this [] this is because of the ‘Insert Merge Field‘ which can provide you easy access to prefilled information on your prospects and for your own company information too. Once you are done you can hit document preview and you will get see something like this:

Please note this is just an example and your document will have prefilled information that will be added in by the ‘Merge field option’.

At the top of the page, we have the status set to ‘Mailed Letter 1’ but now we are taking this and creating a document for ‘Mailed Letter 2’

Once you are done writing the document you must now take a look at the following fields. For ‘Allow Generate Envelope Label’ click Envelope because we are sending letters and for ‘Allow Export data’, we want to say yes. Then ‘Allow Bulk Update‘ yes as well. Now, this is important for the ‘Per Each Property’ we want to say ‘No‘ because it will go to just the owner since they could have multiple properties.

Now following our example from before we will create a process connecting the Status of ‘Mailed Letter 2’ to ‘Mailed Letter 3’ finishing our process for creating custom documents.

We have now created custom Statuses as well as custom documents allowing for flexibility in our letter and really anything we would want to customize. As you can see the Orange is the ‘Custom Statuses’ and or ‘Custom Documents’ that could be created. If you missed any of the steps of this please check out ‘How to Manage Offer Campaigns – Part 1 Also if you find yourself to be a visual learner please check out the walkthrough video below.

How to Manage Offer Campaign – Part 1

When we are using the Investment Dominator Real Estate CRM there are a lot of useful tools to help you mitigate steps in your processes. For instance, when sending out your bulk campaign offer letters you don’t have to use tags, you can use the following Custom Statuses, Custom Document, and a Recurring Task. We also have articles on these individual topics, but for now, let’s cover this. 🙂

Step 1: Understanding the Deal Flow

Before we jump straight into how to manage offer campaign emails it’s important to understand Stage vs Statuses which we have an article about here. This is important to follow the diagrams prepared for this conversation. Now let’s first take a look at the deal flow to help us understand the process.

Starting with our first row you can see the default deal flow setup which takes us through our process without the statuses behind it which can be customized (we will go over this later). It starts from left to right with the last stage being a sold property.

By now you should be familiar with this process, but if not then fear no more let’s break this down even further with the statuses behind each stage.

Step 2: Understanding Stage vs Status

So you can see above just how these stages which are listed in Bold set up a direct path through our statuses so they are all connected steps in the process. We first go into prospects that originally send a Prospect Neutral Letter this then turns into a Mailed Letter 1 before then turning into the Offer Request Stage and becoming Pending Preliminary Research status.

So the way you want to think about this process is we are essentially going from Stage to Stage, but we must pass through the statuses in order to complete each stage. Please keep in mind these are the default statuses and can be customized. So after ‘Pending Preliminary Research’ status is done we are able to then complete the Offer Requests stage to then take us to the Offers Made. This Stage contains multiple statuses depending on what type of agreement you send out. For example, Offer Sent is used if you send out the Offer Package, Options Sent is used if you send out Options, and Blind Offers Sent is used if you send out Blind Offers. If the owner accepts offer or option then this takes you to the Buying Stage. Then as we close on the property we move the record into the ‘Open Escrow Status’ which will allow us to enter the best part of the process.

The Selling Stage then presents us with our final Buying status being moved into the Complete/Ready to Sell status from there we can complete the process and move into the last stage and status which is Sold. Then Hooray we completely walked through the deal process flow and can discuss more custom statuses for all your needs such as multiple Mailed Letter, or multiple Offer Letter Sent. Please continue onto Part 2 for a more detailed explanation of how Custom Statuses Work.

Setting Margins On Custom Documents

At this time don’t have a “Margins” option available in the system when creating a custom document, however, you can use the Table or Div option to create a container for your content and then adjust the dimensions of the Table or Div accordingly.  Continue reading “Setting Margins On Custom Documents”